Support Center
Help with orders, Stripe payments and account issues
Search help articles, open a support request and keep track of any active cases in one place.
Payments and order tracking
Payments are processed through Stripe. After delivery, the order follows its review and release process. If there is a problem, report it within the deadline shown in your order.
Payment through Stripe
Review after delivery
Separate bank payout status
Help articles
How Stripe payments and protected release work
A quick overview of Stripe Checkout, buyer confirmation and when seller payouts are released.
How to prepare a listing for moderation
The required product details, condition notes and photo standards before approval.
Packing premium collectibles safely
Recommended packaging for slabs, sealed boxes, comics and higher-value figures.
What happens when a dispute is opened
What evidence Cardora requests before a held Stripe-backed order is reviewed.